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Support Hours

Monday - Friday
9:00 AM - 5:00 PM ET
6:00 AM - 2:00 PM PT
Saturday and Sunday

** Support is closed during American federal holidays and weekends.

Contact Support

All support channels are available to all customers at no charge, regardless of version.

Phone: +1 (646) 582-9680 ext. 2
Screen Share:
We offer screen sharing as needed. Please email support to set up a screen share.

Knowledge Base

Please consult the Propel knowledge base for answers to frequently asked questions and for many helpful guides.
Open the Propel knowledge base